Customer FAQ

Most frequent questions and answers for customers.

Here at Cycle Limited, we pride ourselves on quality assurance with a white glove customer service approach. If a bike doesn’t meet our standards, we will not buy or sell it. Every bike we sell is CLCP Certified, backed by our 14-Day 100% satisfaction guarantee ensuring each and every one of our customers has an exceptional experience. Whether you are looking to buy, sell, or trade in your premium pre-owned bike, Cycle Limited is here for you! Contact us now!

Every bike we sell is CLCP Certified ensuring that the bike has passed multiple inspections to ensure that the drivetrain along with its components meet our standards and qualifications in order to be offered to customers.
The drivetrain has been fully cleaned and is inspected for major wear and tear to ensure it is functioning properly.

At checkout you have the option to select either flat or clipless pedals free of charge. 

Each bike comes packaged in our custom Cycle Limited box. Minimal assembly is required. Just install the front wheel and the supplied pedals and you are ready to ride!

For every CLCP bike we sell, we offer our Buyback Guarantee Program. This program ensures your eligibility to receive cash, store credit, or a trade-in upon return of your bike in acceptable condition.

Yes, every bike we sell comes with a 14-day satisfaction guarantee. All returns are eligible for store credit. The buyer is responsible for all shipping costs. If for any reason the bicycle arrives with any damage, Cycle Limited will provide you with a prepaid shipping label for its return.

We ship to anywhere witin the 48 Continental United States. If you are outside the Continental U.S., please contact us at support@cyclelimited.com for a custom shipping quote. 

We accept all major credit cards, PayPal, Apple Pay, etc. We also offer financing  through Affirm. 

Each bike is shipped out of our warehouse within 1-2 business days, often times the same day.

Yes, shipping is an extra charge that will be calculated upon checkout.