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packaged box with cycle limited branding containing a bicycle, placed outside a doorstep

FREQUENTLY ASKED QUESTIONS

BUYING A BIKE

How do I place an order?

All orders may be placed directly on this website. All of the items listed here are in stock and ready to ship. Simply proceed to checkout to fill in your contact, shipping, and billing info. Once your order is placed, a confirmation email will be sent via email. All orders are shipped within 1 business day. Once your order has shipped, you will receive tracking information via email. All bikes will be sent with the signature required upon delivery. You may schedule a specific delivery date and  time once you receive tracking information.

How much does shipping cost?

All bikes have a $99 flat rate for shipping anywhere within the continental US. All other areas will be calculated upon checkout.

How long does it take for me to receive my bike?

This bike will ship within 1 business day via UPS ground shipping. Refer to this map for estimated transit time.

Where do we ship to?

We ship to anywhere in the world! All bikes have a flat $99 shipping rate for US customers. For customers outside of the US, please proceed to checkout for your estimated shipping quote. 

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

What assembly is required for my bike upon arrival?

All bikes are shipped with the front wheel off the bike and handlebar needing to be readjusted.

Still looking for answers?

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