GENERAL QUESTIONS

At Cycle Limited, we pride ourselves on quality assurance with a white glove customer service approach. If a bike doesn’t meet our standards, we will not buy or sell it. Every bike we sell is Certified Pre-owned, backed by our 14-Day 100% satisfaction guarantee ensuring each and every one of our customers has an exceptional experience. Whether you are looking to buy, sell, or trade in your premium pre-owned bike, Cycle Limited is here for you!

Every bike we sell is Certified Pre Owned indicating that the bike has passed multiple inspections to ensure that the drivetrain along with its components meet our standards and qualifications in order to be offered to customers. The drivetrain has been fully cleaned and is inspected for major wear and tear to ensure it is functioning properly.

At Cycle Limited, we value your investment and overall experience. Our Buyback Guarantee Program underscores our commitment to offering you flexible options for your purchased bike when you are ready to upgrade or sell your used bike back to us. We have streamlined the process for you to sell your bike to us and will offer you top dollar to purchase the bike back.  Under this program, you are eligible to receive cash, store credit, or trade your bike for a different model, granted it is returned in acceptable condition.

Criteria for Acceptance:

• The bike should be free of any structural damage.
  
• Click Here to get started

Yes, every bike we sell comes with a 14-day satisfaction guarantee. If this bike isn’t perfect for you, our team will help you find the right one! Choose between store credit in full or return the bike with a 10% restocking fee. The buyer is responsible for all shipping costs. If for any reason the bicycle arrives with any damage, Cycle Limited will provide you with a prepaid shipping label for its return.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

We accept all major credit cards, PayPal, Apple Pay, etc. We also offer financing through Affirm. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.